When this is the case one or the other could be the problem. Either:
a) you typed in the wrong email address when you booked or
b) it was sent to your junk mail.
Please first double check to see if it went into your junk mail. If it did, please mark your email as “not junk” so future confirmations and reminders will begin to show up in your inbox. If you typed in the wrong email address, then please let me know right away by way of text: 403-921-4415 or email: email@example.com, so we can rectify the situation right away.